Welcome to Yagnvedi. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
- These Terms & Conditions apply to all users visiting or shopping on yagnvedi.com.
- By accessing our website, you agree to these terms along with our Privacy Policy and Shipping Policy.
- We reserve the right to modify or update these terms at any time without prior notice.
2. Eligibility
To make a purchase from Yagnvedi, you must:
- Be at least 18 years of age
- Provide accurate and complete personal details
- Use a valid payment method
3. Products & Descriptions
We strive to display accurate product images, details, and descriptions. However:
- Actual colors, size, or texture may vary slightly.
- Many products are handcrafted or naturally sourced, so variations are normal.
- We do not guarantee identical items for every order.
4. Pricing & Payments
- All prices on the website are listed in INR (₹).
- Prices may change without prior notice.
- Payments can be made via secure online payment methods or Cash on Delivery (COD) (if available).
- For COD orders, Yagnvedi may contact you for confirmation via call or message.
5. Order Acceptance
Your order is considered confirmed only when:
- Payment is successful (for prepaid orders), OR
- COD availability is verified and accepted
We reserve the right to cancel or refuse orders in case of:
- Out-of-stock products
- Incorrect or misleading pricing
- Suspected fraudulent activity
- Incomplete or unverifiable order details
6. Shipping & Delivery
- We offer PAN India delivery.
- Delivery timelines depend on your location, courier partner availability, and other external factors.
- Delays caused by courier issues, strikes, natural events, or unforeseen situations are beyond our control.
- Any applicable shipping charges will be shown at checkout.
7. Return, Refund & Exchange Policy
Because many of our products are delicate, handcrafted, or spiritually significant, the following policies apply:
Returns
Returns are accepted only if:
- The product is damaged on arrival, AND
- You report the issue within 24–48 hours of delivery, AND
- You provide a clear unboxing video (without cuts or edits)
Refunds
Refunds will be processed:
- After product inspection
- To the original payment method
- Within the standard processing timeline
Exchanges
We offer exchanges only for:
- Damaged items
- Incorrect products received
8. Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once shipped, cancellations are not allowed.
- COD orders may be cancelled by us if the customer is unresponsive or unreachable.
9. User Responsibilities
By using our website, you agree not to:
- Misuse the platform
- Attempt fraudulent purchases
- Engage in harmful, false, or abusive behavior
- Violate copyright or intellectual property rights
10. Intellectual Property
All website content—including images, logos, designs, text, and product descriptions—belongs to Yagnvedi.
Any reproduction, use, or distribution without permission is strictly prohibited.
11. Limitation of Liability
Yagnvedi is not responsible for:
- Misuse of products
- Incorrect personal use or handling
- Individual results from product usage
- Losses or delays caused by courier partners
Our liability is limited strictly to the value of the purchased product.
12. Third-Party Services
We may use third-party tools such as:
- Payment gateways
- Courier/logistic partners
- Analytics services
We are not responsible for their policies, actions, or errors.
13. Governing Law
These Terms & Conditions are governed by the laws of India.
14. Contact Information
For any questions or concerns, contact us:
📧 Email: yagnvedi@gmail.com
📞 Phone: +91 82383 25958
📍 Address: 101, Avsar Hub, Umra Road, Velnja, Surat – 394150